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Privacy Policy

GDPR Privacy Policy 

Bakesbybaker are committed to protecting your privacy. This Privacy Policy  describes the personal information we collect through our website at www.bakesbybaker.co.uk, emails  texts or phones calls as well as and any Social Media platforms we use to talk to you, our customers, as well as how we collect and use that information. 

The term “personal information” is defined as details that you voluntarily provide to me that  personally identifies you and/or your contact information, such as your name, phone number, and email  address. 

This Privacy Policy applies to all website visitors, customers and potential customers. By engaging with   bakesbybaker and our products or services, you agree to this Privacy Policy, without  modification, and acknowledge reading it. You also agree to reviewing this policy periodically to make  yourself aware of any changes, which bakesbybaker will post here. 

WHAT INFORMATION DO WE GATHER?: 

Bakesbybaker only collects the personal information which you have provided to us willingly, which is relevant to any order or enquiry you make. We also collect  digital data about your interactions with our  website This may include: 

Your name 

Your email address 

Your street address  

Personally significant dates like birthdays, wedding dates and event dates. 

IP address 

Your interaction with Our Website 

Allergies and any other relevant health considerations  

We will never ask you for information that is not relevant to your orders or the products and/or services  you have made an order or enquiry about.  

WHAT WILL WE DO WITH ALL OF THAT INFORMATION? 

Most of the time, personal information bakesbybaker  receive will be used to quote an order  for something tasty, make a cake or invoice & deliver baked deliciousness!  

We may also send you emails from time to time, and use your info to improve  the service we provide.  

Visitor Tracking 

Bakesbybaker  may record information regarding your use of Our Website, such as the searches you make, the pages you view, your browser type, IP address, requested  URL, referring URL, and timestamp information.  

We use this type of information to judge how well the Website is serving  Bakesbybaker’s Business and also you, as the Customer. 

Cookies 

Bakesbybaker  may send cookies to your computer in order to uniquely identify your  browser and improve the quality of Our Websites service. The term “cookies”  refers to small pieces of information that a website sends to your computer’s hard drive while you are  viewing <www.bakesbybaker.co.uk>. This may be both session cookies (which expire once you close your  browser) and persistent cookies (which stay on your computer until you delete them). You have the  ability to accept or decline cookies using your web browser settings. If you choose to disable cookies,  some areas of <www.bakesbybaker.co.uk> may not work properly or at all. 

Marketing 

As We will collect all of this useful data, it would be remiss of us not to put it  to good use. So Tracking and Cookie data may be used to target adverts and marketing campaigns 

more suited to your interest. For you, that means more relevant Cake, Bakes, Products or Classes, which  We are sure you will agree is no bad thing.  

If you have given bakesbybaker express consent to contact you about products, classes,  promotions or events beyond general contact about a specific order then We will  do so, but We will never spam you. You can feel free to Unsubscribe at any point,  simply by messaging Us on any of our Social Media accounts which can be  found here: 

<Instagram: @bakes.bybaker Facebook: Bakes.bybaker> 

Or via email here: 

<bakes.bybaker24@gmail.com> 

Or by clicking unsubscribe at the bottom of any of our emails  

Bakesbybaker are always thrilled to receive photos of your cakes at your special events and  would very much like to use these for our marketing, whether that be on our website, social media  accounts, print media or paid advertising. We will always obtain your explicit  consent before doing so.  

3RD PARTIES: 

Bakesbybaker does share your information with trusted 3rd parties who help us run the  Bakesbybaker website, processing payments, occasionally assisting with deliveries and servicing  clients and web visitors. These trusted 3rd parties agree to keep this information confidential. Your  personal information will never be shared with unrelated 3rd parties and you will be advised or it will be  clear who your information has been shared with. 

If you want to more about about how any of our 3rd Parties treat your personal information please feel  free to check out their Privacy Policies.  

Our Trusted 3rd Parties are: 

Trusted individuals who help out with deliveries 

Royal Mail

Wix

https://www.royalmail.com/privacy-notice

https://www.wix.com/about/privacy

Social Media 

We use Social Media, as businesses tend to these days. Mostly to share pictures  of cakes that bakesbybaker  are proud of but also to advertise Our  products and events we are attending.  

You are not required to follow our Social Media accounts and We won’t ever ask  any of our employees to adjust their conduct on their own Social Media accounts while they work for us. 

Payment 

We accept payments via Paypal, Wix payments, google pay, apple pay, Bank Transfer or Cash and only keep details of the nature of the payment and it’s  connected order.  

We are not provided your card or bank details by our Payment Gateway and if you would like more  information please check the Payment Gateway Privacy Policy. If you pay by Bank Transfer then we  will have the account information provided by your bank however we never receive all of the details  that would be required to process a transaction without your consent or involvement. If you would like  more information about what details we receive then please check the Nationwide Bank  Privacy Policy> as well as the Privacy Policy of the Bank you, the Customer, use. 

SECURITY & DATA STORAGE: 

We take the security of the personal information you have trusted Us with very seriously and have taken precautions to keep it secure. 

All physical paperwork is kept in a locked filing cabinet for which only I have access to. This is only unlocked while  paperwork is being reviewed or updated and kept locked at all other times. 

All digital copies of files are kept on a password protected computer and are themselves password  protected so no one could accidentally access them. I am the only one who has access to these passwords.

All emails exchanged betweenUs and you are stored in  Our Email Account which is password protected. Emails are periodically  deleted when they are no longer needed for active or potential orders. 

All messages exchanged through any Social Media Messaging platform (such as Facebook or  Instagram) are password protected and can only be accessed by bakesbybaker with multi 

factor authentication. These messages will also be deleted periodically when they are no longer  needed for active or potential orders. 

Any payments received through one of Bakesbybaker Payment Gateways, such as  <Paypal, Wix Payments, Apple pay  are protected by the security measures of that Payment Gateway as well as  password protection and multi factor authentication where available.  

Similarly, all payment information received through bank transfers are protected by <Your Bank> own  security measures. 

It is no ones intention that your personal information be accessed by an unauthorised 3rd Party for  misuse or disclosure. With that being said, no exchange of data over the Internet can be guaranteed as  100% secure. While we make every effort to protect your personal information shared with us, you  acknowledge that the personal information you share with us willingly through <www,bakesbybaker.co.uk>,  Bakesbybaker Social Media Accounts or Data Storage System could be accessed or  manipulated by a 3rd party.  

You agree that bakesbybaker are not responsible for any intercepted information shared  through Our Website without our knowledge or permission. Additionally,  you release bakesbybaker from any and all claims arising out of or related to the use of  such intercepted information in any unauthorised manner. 

Your Right To Be Forgotten 

You have the right to request from Us details of all personal information we hold about you. You can also request that we destroy or permanently delete all of this information,  which we will gladly do. bakesbybaker cannot, however, delete or destroy any records that  specifically relate to your purchase history as we are legally obligated to keep  these records for Tax purposes. 

Should you request a full report of all personal information we hold about you we will reply within 4  weeks of this request and try to provide you with that report as soon as possible after our initial reply.  

Please know that bakesbybaker have no intention of making you wait longer than is  necessary for this report, while also acknowledging that we are a small  business/self employed individual with limited resources. This is no way infringes on your Right To Be  Forgotten.  

CONTACT: 

If you have any questions about this Privacy Policy, would like to request information regarding your  personal data or you just want to chat about cakes and cookies then you can reach us here: 

bakes.bybaker24@gmail.com

wwwfacebook.com/bakes.bybaker

www.instagram.com/bakes.bybaker

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