Privacy Policy
GDPR Privacy Policy
Bakesbybaker are committed to protecting your privacy. This Privacy Policy describes the personal information we collect through our website at www.bakesbybaker.co.uk, emails texts or phones calls as well as and any Social Media platforms we use to talk to you, our customers, as well as how we collect and use that information.
The term “personal information” is defined as details that you voluntarily provide to me that personally identifies you and/or your contact information, such as your name, phone number, and email address.
This Privacy Policy applies to all website visitors, customers and potential customers. By engaging with bakesbybaker and our products or services, you agree to this Privacy Policy, without modification, and acknowledge reading it. You also agree to reviewing this policy periodically to make yourself aware of any changes, which bakesbybaker will post here.
WHAT INFORMATION DO WE GATHER?:
Bakesbybaker only collects the personal information which you have provided to us willingly, which is relevant to any order or enquiry you make. We also collect digital data about your interactions with our website This may include:
Your name
Your email address
Your street address
Personally significant dates like birthdays, wedding dates and event dates.
IP address
Your interaction with Our Website
Allergies and any other relevant health considerations
We will never ask you for information that is not relevant to your orders or the products and/or services you have made an order or enquiry about.
WHAT WILL WE DO WITH ALL OF THAT INFORMATION?
Most of the time, personal information bakesbybaker receive will be used to quote an order for something tasty, make a cake or invoice & deliver baked deliciousness!
We may also send you emails from time to time, and use your info to improve the service we provide.
Visitor Tracking
Bakesbybaker may record information regarding your use of Our Website, such as the searches you make, the pages you view, your browser type, IP address, requested URL, referring URL, and timestamp information.
We use this type of information to judge how well the Website is serving Bakesbybaker’s Business and also you, as the Customer.
Cookies
Bakesbybaker may send cookies to your computer in order to uniquely identify your browser and improve the quality of Our Websites service. The term “cookies” refers to small pieces of information that a website sends to your computer’s hard drive while you are viewing <www.bakesbybaker.co.uk>. This may be both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). You have the ability to accept or decline cookies using your web browser settings. If you choose to disable cookies, some areas of <www.bakesbybaker.co.uk> may not work properly or at all.
Marketing
As We will collect all of this useful data, it would be remiss of us not to put it to good use. So Tracking and Cookie data may be used to target adverts and marketing campaigns
more suited to your interest. For you, that means more relevant Cake, Bakes, Products or Classes, which We are sure you will agree is no bad thing.
If you have given bakesbybaker express consent to contact you about products, classes, promotions or events beyond general contact about a specific order then We will do so, but We will never spam you. You can feel free to Unsubscribe at any point, simply by messaging Us on any of our Social Media accounts which can be found here:
<Instagram: @bakes.bybaker Facebook: Bakes.bybaker>
Or via email here:
<bakes.bybaker24@gmail.com>
Or by clicking unsubscribe at the bottom of any of our emails
Bakesbybaker are always thrilled to receive photos of your cakes at your special events and would very much like to use these for our marketing, whether that be on our website, social media accounts, print media or paid advertising. We will always obtain your explicit consent before doing so.
3RD PARTIES:
Bakesbybaker does share your information with trusted 3rd parties who help us run the Bakesbybaker website, processing payments, occasionally assisting with deliveries and servicing clients and web visitors. These trusted 3rd parties agree to keep this information confidential. Your personal information will never be shared with unrelated 3rd parties and you will be advised or it will be clear who your information has been shared with.
If you want to more about about how any of our 3rd Parties treat your personal information please feel free to check out their Privacy Policies.
Our Trusted 3rd Parties are:
Trusted individuals who help out with deliveries
Royal Mail
Wix
https://www.royalmail.com/privacy-notice
https://www.wix.com/about/privacy
Social Media
We use Social Media, as businesses tend to these days. Mostly to share pictures of cakes that bakesbybaker are proud of but also to advertise Our products and events we are attending.
You are not required to follow our Social Media accounts and We won’t ever ask any of our employees to adjust their conduct on their own Social Media accounts while they work for us.
Payment
We accept payments via Paypal, Wix payments, google pay, apple pay, Bank Transfer or Cash and only keep details of the nature of the payment and it’s connected order.
We are not provided your card or bank details by our Payment Gateway and if you would like more information please check the Payment Gateway Privacy Policy. If you pay by Bank Transfer then we will have the account information provided by your bank however we never receive all of the details that would be required to process a transaction without your consent or involvement. If you would like more information about what details we receive then please check the Nationwide Bank Privacy Policy> as well as the Privacy Policy of the Bank you, the Customer, use.
SECURITY & DATA STORAGE:
We take the security of the personal information you have trusted Us with very seriously and have taken precautions to keep it secure.
All physical paperwork is kept in a locked filing cabinet for which only I have access to. This is only unlocked while paperwork is being reviewed or updated and kept locked at all other times.
All digital copies of files are kept on a password protected computer and are themselves password protected so no one could accidentally access them. I am the only one who has access to these passwords.
All emails exchanged betweenUs and you are stored in Our Email Account which is password protected. Emails are periodically deleted when they are no longer needed for active or potential orders.
All messages exchanged through any Social Media Messaging platform (such as Facebook or Instagram) are password protected and can only be accessed by bakesbybaker with multi
factor authentication. These messages will also be deleted periodically when they are no longer needed for active or potential orders.
Any payments received through one of Bakesbybaker Payment Gateways, such as <Paypal, Wix Payments, Apple pay are protected by the security measures of that Payment Gateway as well as password protection and multi factor authentication where available.
Similarly, all payment information received through bank transfers are protected by <Your Bank> own security measures.
It is no ones intention that your personal information be accessed by an unauthorised 3rd Party for misuse or disclosure. With that being said, no exchange of data over the Internet can be guaranteed as 100% secure. While we make every effort to protect your personal information shared with us, you acknowledge that the personal information you share with us willingly through <www,bakesbybaker.co.uk>, Bakesbybaker Social Media Accounts or Data Storage System could be accessed or manipulated by a 3rd party.
You agree that bakesbybaker are not responsible for any intercepted information shared through Our Website without our knowledge or permission. Additionally, you release bakesbybaker from any and all claims arising out of or related to the use of such intercepted information in any unauthorised manner.
Your Right To Be Forgotten
You have the right to request from Us details of all personal information we hold about you. You can also request that we destroy or permanently delete all of this information, which we will gladly do. bakesbybaker cannot, however, delete or destroy any records that specifically relate to your purchase history as we are legally obligated to keep these records for Tax purposes.
Should you request a full report of all personal information we hold about you we will reply within 4 weeks of this request and try to provide you with that report as soon as possible after our initial reply.
Please know that bakesbybaker have no intention of making you wait longer than is necessary for this report, while also acknowledging that we are a small business/self employed individual with limited resources. This is no way infringes on your Right To Be Forgotten.
CONTACT:
If you have any questions about this Privacy Policy, would like to request information regarding your personal data or you just want to chat about cakes and cookies then you can reach us here: